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FAQ’s

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Pre-Challenge Information

I have signed up to the challenge but not received my confirmation email.

The first thing you need to do is check that it hasn’t accidentally gone into your spam/junk folder. If not, then you can try the following:

1. Try signing up again, making sure that you have a strong internet connection.
2. Try signing up using a different web browser (Safari, Chrome, Firefox, Microsoft Edge etc.)
3. Try signing up using a different email address.
4. Try signing up using a different device.
5. Check the security/spam filters on the email account you are using, as sometimes they can prevent certain emails from getting through (especially if using a work email).

If none of the above resolve the issue, please contact: bjc@juicemaster.com for further assistance.

How should I prepare for the Big Juice Challenge?

If possible, we would advise cutting down on caffeine, alcohol, refined sugars, processed carbohydrates and any other unhealthy foods, at least one week prior to the BJC. This should help to reduce the severity of any of the less pleasant ‘detox’ symptoms that you may (or may not) experience during the first few days.

Do I need to buy anything to complete the Big Juice Challenge?

The recipe videos, shopping list and a coaching video are all 100% FREE. However, you will need to source a juicer, blender and the produce. Also, if you would like daily coaching support from Jason, we would advise downloading the app (as it’s currently only £1.99). The app also features an interactive shopping list and the written recipes (in addition to the recipe videos).

PLEASE NOTE: By purchasing the app, you will have full access to the 5-day pan whenever and wherever you like. Even after the Big Juice Challenge has ended – nice!

Pre-Challenge Information Cont…

I only have a blender, can I use this for the Big Juice Challenge?

You will need a blender AND a juicer to complete this Big Juice Challenge. If you need either, then you can check out the ones Jason recommends here: www.juicemaster.com/products/juicers-and-blenders/

What plan is the Big Juice challenge based on?

We’ll be following Jason Vale’s best-selling 5-Day Juice Challenge. For more information on the plan please follow the link below: www.juicemaster.com/5lbs-in-5-days

Are there any product offers for the Big Juice Challenge?

There certainly is!

The 5-Day Juice Challenge app is currently at the crazy price of £1.99 (RRP £4.99). It features an interactive shopping list for ‘day to day’ shopping, daily coaching videos from Jason and all of the recipes and recipe videos at the touch of a button.

Click here to find out more: www.juicemaster.com/5lbs-in-5-days-app

The 5-Day Juice Challenge book is half price at £4.99 (RRP £9.99) and it’s a great ‘extra’ if you need a bit more of the ‘mental’ juice before you start.  Click here to find out more: www.juicemaster.com/product/5lbs-in-5-days-the-juice-detox-diet-book-plus-free-wall-planner/

The Retro Cold Press Juicer (all colours) is currently on sale at £199.99 (RRP £299.99). Click here to find out more: www.juicemaster.com/product/retro-cold-press-juicer/

All offers close at midnight on Friday 8th Sep 2017 so hurry!

I don’t have time to juice four times a day - can I freeze them?

Yes, you can! In fact, when you freeze your juices you lose very little nutritional content.  Once you’ve made your juices, simply pop them into BPA-free bottles (remembering to leave space at the top for expansion) and then into the freezer. You can take out a days worth of juices the night before, and store them in the fridge for the next day. Check your juices the following the morning and if not fully defrosted, just remove each juice from the fridge to thaw, at least an hour before you want to drink. Use within one month.

Recipes & Juices

Can I make my juices in advance?

Fresh is always best, so the sooner you can drink your juice after making it, the better. However, we appreciate this isn’t always possible so the next best thing is to make your juice, add in some ice, a squeeze of lemon or lime juice and seal it straight away (filling it right to the top will help to reduce the speed of oxygenation), put it in the fridge and drink it within the next eight hours.

I have signed up to the challenge but am receiving the daily recipe videos?

Please check that they haven’t accidentally gone into your spam/junk folder, before emailing: bjc@juicemaster.com for further assistance.

The recipes videos will not load, what can I do?

Due to the quality of the videos, they may take a little while to load. If your internet connection is slow you will need to allow for the video to buffer. If your internet connection is really poor, you will need to wait until you have better Wi-Fi connectivity.

However, if have good connection speed and are still experiencing problems, you can try the following:

– Try using an alternative web browser (Chrome, Firefox, etc.)

– Try clearing the cache of your device (you can Google specific instructions on how to do this for your device) and this should resolve the issue.

I want to view a previous day's recipe but the link is no longer working?

The recipe video links are only available for 36 hours. If you require access beyond this point you can do so via the 5-Day Juice Challenge app or book,

For more details click here: www.juicemaster.com/5lbs-in-5-days

What about all the sugar? Isn’t it bad for you?

Sugar is finally receiving the bad press it deserves. Unfortunately, however, fruit sugar is also now being tarnished with the same brush as white, refined sugar. These sugars are simply not the same, and if you use your common sense, you will appreciate this. Science may say otherwise, but if all sugars were the same, then people could switch chocolate for an apple without any problems.
Think about yourself, or someone you know who is a real ‘sugar head’. If you offered them an apple or a piece of pineapple instead, they would soon tell you where to go, because an apple just won’t cut it. An apple won’t fulfil a ‘sugar heads’ need for white refined sugar; in the same way, it won’t fulfil a smoker’s need for nicotine! ‘Live’ fruit and vegetable sugars are not the same as white, refined sugars and do not cause the same harm. However, there’s no need to worry in any case, as all the recipes in this plan are predominantly vegetable-based, with apple, pear or pineapple added to make the juices and smoothies more palatable– pure vegetable juice is an acquired taste! The smoothies also contain either avocado or banana, which helps to slow down the absorption of sugars into the bloodstream.
You may be interested to know that, when cooked apple juice and freshly extracted (live) apple juice were tested for their G.I. or Glycaemic Index rating (G.I. is a number associated with each type of food and indicates the food’s effect on a person’s blood sugar levels), the cooked juice came out as having a high G.I., whereas the freshly extracted apple juice had a low G.I.
NOTE: Please always consult with your GP if you suffer from diabetes before embarking on a juice only diet.

Recipes & Juices Cont…

Are the recipes for one person?

Yes! If you are making for more than one person, simply multiply the recipes quantities by the number of people.

Can I change the times that I have my juices?

The times we suggest for the juices are a guideline and can be adapted to fit into your own daily routine. We would recommend not leaving any longer than 3 hours in between juices, to ensure your blood sugar levels stay stable and you do not get hungry.

I don’t like/or cannot source a certain ingredient. What can I do?

Don’t become overly worried if you cannot source a particular ingredient. Trust your judgement and simply supplement the ingredient for a similar item. For example, instead of cucumber you could use courgette or celery. We have a list of alternative ingredients included in our Juicy FAQs document, which you can download here.

I don’t want all the juices each day, can I leave one out?

We always recommend that you have all your juices. However, everyone is different and it’s important to listen to your body. If you’re genuinely full, then clearly don’t force it down. Leaving out the occasional juice won’t be detrimental to the plan, but remember, it is your fuel.

Health & Wellbeing

I have a specific health condition, will the challenge be ok for me?

We are unable to give out advice regarding health conditions and we advise you speak to your GP. Alternatively, you may want to get in touch with one of our qualified Natural Juice Therapists.

Click here to find out more: www.juicetherapy.co.uk/find-a-therapist

OR contact Natural Juice Therapy Manager Mairi Taylor: info@juicetherapy.co.uk

What ‘detox’ symptoms should I expect?

This depends on the individual and everyone reacts differently. Some people have no noticeable symptoms and just crack on with their lives, whilst others really feel it. The main physical symptoms are headaches and tiredness and the reason is often due to withdrawal from refined fats, salt and sugar (all of which are extremely addictive).  If you read the book or watch the videos on the app, you will be in the right frame of mind and chances are you will barely notice any adverse physical symptoms. However, even if you do, know they are very temporary and should last a maximum of 72 hours. If any symptoms persist beyond this point and you are concened, please contact your GP as they may be unrelated to the challenge.

If you have any queries please refer to our Juicy FAQs, which you can download for FREE here.

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